Saturday 16 July 2011

Phrases that would destroy relationships

Your words are often experienced by others like lethal weapons. When sent out with matching non-verbal signals or HSMs, they can demolish people. Watch your verbal, tonal and non-verbal arrows.
  • What I can’t stand about you is…
  • You’re always messing thing up.
  • Trust you to come up with an impossible idea.
  • Every time you come here, there is a mess.
  • You have no idea about this.
  • We’ve tried all that you say. It doesn’t work.
· It sounds O.K, but it is quite impractical
  • Be serious. Be practical.
  • Has anyone done it before?
  • Let’s ask fifty people about it.
  • You don’t understand our culture

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