The most obvious
(relevant) shift in the workplace has been the unseating of the tough
autocratic boss style. It is almost impossible to push a knowledge-worker. His
contributions have to flow out of his deep involvement and knowledge of the
subject. The army commander style is out. The ‘coach of champions’ is the style
of leadership that works with intelligent young people who have choices. This
is quite difficult for those managers who have been brought up in the old
school of obedience and loyalty. A scenario of constant and accelerated change
creates physical responses that lead to the inevitable development of clogged
arteries.
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